I attended the AIGA Professional
Speaker Series event on Wednesday night. The Professional Series is essentially
where designers and entrepreneurs alike meet to speak about the design
business. This event, in particular, allowed designers from a number of
businesses to hold a panel discussion about what 2012 holds in store.
The
moderator for the event was Eduardo Braniff from Imagination. The panelists
included Juan Rosenfeldt from FreeRange, Chris Do from BL:ND, Bryan Neff from
Innovation Protocol, and Scott Meisse and Wendy Thai from Ferroconcrete. This
was my first live AIGA event and I honestly didn’t know who these designers
were, nor did I know what business they were from. However, I recognized the
fact that I need to get myself out there, I need to start meeting designers,
and I need to start getting to know who they are and what they’re businesses
are about if I want to become a successful designer and entrepreneur myself. This
event sounded like it would be the perfect way for me to start networking and I
jumped at the opportunity. I can honestly say that I learned a great deal about
some of their business practices and what they’re looking forward to in 2012.
One of the
topics that came up was branding and Bryan Neff from Innovation Protocol was
the first to speak about the subject. He described branding as being behavior
moving and spoke about how 2012 is going to be an era based on emotion. Their
Strategic Brand Development methodology holds that with branding, an audience
should trust and believe in the designer and design group to give them exactly
what they need. Wendy Thai from Ferroconcrete jumped into the conversation and
explained how 2012 is going to be a time of digital push for designers to
really go above and beyond what they know and to push the boundaries of
technology today. This year holds great challenges for all of us, but we should
never forget where we, as designers, came from: print. She stated that print
has a tactility that connects us to each other and that now, through our
advanced technologies, were facing a loss of human connection and interaction.
Branding
was the prominent topic of the evening and it was said that the biggest
challenge of branding today is how designers utilize their capabilities to
match emotion through a variety of platforms. Designers have to keep in mind
the best way to represent their client and they have to know what applications
are the best fit for the client’s project.
Chris Do from BL:ND spoke about the
idea of radical differentiation which is how one stands out and apart from the
crowd in a world where it’s difficult to stand out. He posed questions about
how a business becomes a place that does it all and how a business positively
transforms their client’s experience. He was basically saying that we have to
have an honest business relationship with our clients; we need to tell them
exactly who we are and what we do. In turn, the client will tell us about their
project at hand and they will be honest to us about their budget, how many
other design firms are pitching ideas, etc. It will allow us the chance to make
well informed decisions on whether or not it’s a good opportunity to pursue or
if we should ultimately walk away from the job.
The main message that the panelists wanted to convey is that
2012 is going to be a year of teaching and a return to basic human principles
of inspiration and humanity. We need to be genuine and ask questions and delve
deep to find out as much information about a client’s needs as we can in order
to provide the best solution possible. We need to ask ourselves if we are aligning
culturally with our client’s businesses and if we are the right fit for meeting
their needs.
One of the attendees posed a
question regarding a recent post from the CEO of Twitter and the idea of “Rockstar”
designing. Juan Rosenfeldt from FreeRange tackled the question and spoke of how
2011 marks the end of the era of “Rockstar” designing and 2012 marks the
beginning of the era of team designing. The creative team is coming together
more now than ever, but the reality is that even though teams are working more
closely together, we still need superstars like Jack Welch and Steve Jobs to
keep us on our toes.
Designers
are service providers. We are in the business of providing a service to our
clients. We do not create our own expression with a client; we create an
expression of the client for the client. As designers, we are continually
learning with every client and with every project.
There were so many topics that were
discussed that night that one really had to be in attendance to fully absorb
all of the information that was being discussed. Wendy left us with something a
client had said to her one day. Her client told her that having the right tools
doesn’t make a client a designer, it makes them dangerous. It was a great event
and I was able to speak and network with a number of designers who attended. We also received a book courtesy of Innovation Protocol that discusses their Strategic Brand Development methodology in more detail.
I’m
definitely looking forward to attending more AIGA events and I’m excited for the
17th Annual Y-Design Conference at the end of March.

